Testimonials - Premier Homecare Services North York

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Here are a few of the experiences our clients have been kind enough to share with us. Take a look:

To all our friends at Premier Homecare,  Once again, our family is very grateful for love and support given to my dad and I.

– Sue

Greetings from the H family who are still so grateful for the care we enjoyed from Julietta. I am doing well in my retirement and feeling a great release of pressure now that my days are not spent at work.

– Dian H.

Premier Homecare Services did an outstanding job by providing the support needed to enable my parents to be safe while I was away on business. Monique arranged to have the same caregivers attend my parent’s home and this greatly assisted in making them comfortable with the people providing overnight care.

I would be quite remiss if I didn’t thank you for providing the care to Judy. It was often a huge pain for your staff I know but I didn’t hear any complaints. They just adapted to her needs and avoided the confrontations that she often sought to have with them. Judy wasn’t one to say “thank-you” very often, but I think her illness got in the way of that.

I would also like to especially mention Juliette. Juliette was very helpful. Judy was lucky to have Juliette there helping her at the end of her life.

On behalf of Judy’s family, thank-you to all your staff and to you who had to make calls to us when things with Judy needed attention. I think Sharon made the right choice of homecare agency. You all made it possible for Judy to stay and die at her home which is what she wanted.”

– Dave B.

Premier Homecare Services North York has been providing care for my mother since July 2011. The care provided has been excellent. I chose them because they specialize in Alzheimer’s care. To say that my mother is a difficult client is an understatement. Despite that they have been able to ensure that my mother’s safety and well-being are being taken care of. The staff in the office go above and beyond. They are always available to me to come in a talk to them or to discuss my mother’s care plan or needs. They are great case managers. I would highly recommend them to anyone who is looking for compassionate care.

– LP, client family member

Dear Monika, Rod and Christine,
We wanted to send our sincere thanks for all your help and support over the last few years. Your caregivers were a wonderful support for Mom and it gave us some peace of mind to know she was being looked after.

– Debbie and Vince

We will certainly be in touch as my mother nears the end of her treatment and prepares to return home. Your help was invaluable during a confusing and challenging time. I remain grateful for the support you were able to provide, and your ability to adjust the service to my mother’s changing needs. I cannot thank you enough.

– JM, son of client

Many thanks to you and your staff for all the wonderful service you have provided to my mother over the past few years. We would be very happy to recommend your company to others.

– Bridget Vianna – daughter of client

Thanks again to you, Roya and the company you represent, for the fine care my parents have received.

– Steve Brown – son of clients Mr. and Mrs. Brown

At risk of sounding like a broken record, I just want to thank you again for the outstanding care my mom is receiving from your agency. I so appreciated the way in which Cely took care of my mom’s recent health incident, including a trip to the ER. Thank you for adjusting Cely’s schedule so she could stay with mom throughout the visit and return her safely home. Thank you, also, for taking the time to call me to alert me to the situation. Every time I speak with my mom she tells me how wonderful Cely is and how comfortable she feels with her. I have noticed such a positive change in my mom’s attitude and ability to communicate since Cely came into her life. It continues to be a great relief to me knowing she is in such good hands. Please pass on my thanks to Cely and the others working with you to provide such excellent service.

– Alison – daughter of client

Please convey our thanks to Premier Homecare Services North York for providing the delicious food for our “Lunch and Learn” program at St. Matthew’s United Church.

– Mary Fleming, Co-Chair – St. Matthew’s Health Ministry

Thanks very much for all your help over the past few days. I very much appreciate the flexibility with which you and my mum’s caregivers have handled all the changes in hours in order to give her the support she needed. We could not have managed this without you and the care team.

– B.B. – daughter of client

We very much appreciate your professionalism and kindness. By all means, we will think of you when the need arises and will certainly refer you when we can! Many thanks again for reaching out and for the kind words of support.

– W.B. – a client family member

My father passed away on January 18, 2011. He was the recipient of outstanding care from your caregivers over several years. I have nothing but praise for all the staff members who went out of their way to accommodate the needs of my father and my family. Although it is difficult to single out any one person in the long list of those who contributed to my father’s well-being, I would like to mention how truly extraordinary Jhoone was. Going well beyond the call of duty in his attentiveness and compassion, Jhoone is a gifted health practitioner who has a wonderful way with older people. This inspires confidence in them and in their families. He is truly a professional and I feel we were blessed to know him and to benefit from his exceptional skills. I hope you will extend to him our warmest thanks. With sincere thanks to you and to all your staff.

– John H. W.

To all our friends at Premier Homecare,
We want to thank each of you for the wonderful care you provided to my father right to the end. It made his last few months in life all the more enjoyable and comfortable. We will always remember what you did for him.”

– Tony and family

To all our friends at Premier Homecare,
Thank you for your compassionate assistance with the hospital and home-based care we have arranged through your agency. When complications have arisen, you have been unfailingly accommodating and a great source of comfort. Being responsible for those not able to care either partially or fully for themselves gives rise to many unpredictable situations; Premier Homecare Services have consistently extended themselves to address these needs with grace and alacrity.

– Barbara – North York

To all our friends at Premier Homecare,

Thank you again for arranging excellent assistance for my father while my sister was out of town. Please thank Yvonne and Amanda for us.

– S.S.

We received the following thank you card from The Aphasia Institute for attending their Health and Wellness Fair on March 28/12.

“Thank you so much for being part of the Aphasia Institute’s first Health and Wellness Fair. Our members and staff were very impressed with the time and information you shared with us.”

– The Aphasia Institute

On behalf of the North York General Hospital Foundation, Emergency Services Program and Geriatric Emergency Management nurses, we would like to thank you for your interest and participation in our second annual Seniors Expo, on June 21, 2011. This event highlights the importance of the synergies between the hospital and community supporting seniors in our community.

The feedback from staff and attendees indicated that this event was a great opportunity for networking, building capacity, and forming partnerships. Your contribution to the success of this year’s event is worth celebrating. Thank you very much for your ongoing support and commitment to seniors in North York and surrounding communities.- North York General Hospital – S.W., J.L., J.R.

– North York General Hospital – S.W., J.L., J.R.

On behalf of the Centre and its members, I would like to thank you so much for organizing the Lunch & Learn last Friday. The event was a big success with over 40 people in attendance. The presentations were excellent (members are still commenting on how informative you all were) and the food was great! You did a superb job of putting it all together.

– Monique Syme, 55+ Centre

I offer a heartfelt thanks to you and your caregivers for caring for my mom all of these years and especially during her last days.

– Daughter of client

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